1. 1. About these general terms and conditions
1.2 You must confirm that you have read this document and that you understand and accept the terms and conditions before placing an online order with Onlineapotheek.co.
1.3 Please note that these terms and conditions are subject to change. It is therefore important that you review the document and save or print a copy of the current terms and conditions before placing an online order on our website.
1.4 These terms and conditions do not affect your statutory rights under your applicable national law in relation to the sale of online medicines. 2.1 Any online order placed by the user constitutes an offer to purchase medicines. Orders are subject to drug acceptance in the Netherlands and may be declined at the company's discretion. The company reserves the right to refuse an online order if:
- The order cannot be processed due to an error in the contact details provided by the customer.
- There is an error in the contact information provided by the customer.
- The medicines ordered by the customer are no longer available through the online shop.
2.2 After Onlineapotheek.co has received your order, the company will send an email confirming receipt of your order. If you do not receive a confirmation email, please contact our customer service before attempting to place a new order for the same medicine.
2.3 The company will send you an email when your order is delivered, confirming that your order has been received by Onlineapotheek.co.
2.4 If you have any questions or comments regarding the terms and conditions, or if you believe that your order has been wrongly rejected, you can contact Onlineapotheek.co via our contact page.
3. 3. Availability of medicines
Onlineapotheek.co has the legal right to make changes to the information about medicines offered in the online store. The company can change the price, description or availability status of a drug at any time without prior notice. However, Onlineapotheek.co will not make any changes to the description, price or availability of a medicine after an order has been accepted and processed.
4. User-initiated cancellation and changes to the order
You can make changes to your order or cancel your order at any time before the order has been processed by Onlineapotheek.co. To make changes to an order processed by the company, please contact us via the contact form on our website. The company may or may not agree to your request to make changes to your order, depending on the specific circumstances.
5. Track your package
You can track the progress and status of your online order by logging into your account. You can also contact the company through our contact page for an update on the status of your order.
6. Delivery of your order
6.1 In some cases, some medications may not be available. You will be advised of any such restrictions at the time of placing your order.
6.2 Shipping and handling charges depend on your country of residence and the value of your online order.
6.3 Any date and time provided in relation to the delivery of your order is an estimate. Although Onlineapotheek.co strives to provide customers with an estimated time of arrival as accurately as possible, the company cannot promise that it is 100% accurate.
6.4 Onlineapotheek.co reserves the right to deliver the medicines ordered online in separate consignments.
6.5 Medicines delivered to you become your property the moment you receive them, provided that Onlineapotheek.co has received full payment for the order. Once Onlineapotheek.co has delivered the product to the customer, the customer is responsible for the product and for any damage or loss of the product thereafter.
7.1 The amount charged for a medicine is always equal to the price displayed at the time of the order in the online shop.
7.2 Onlineapotheek.co can change the price of a medicine at any time, without prior notice to the customer.
If you want to return a package that is sold and delivered by Onlineapotheek.co for a refund, this is not possible. The right of withdrawal does not exist for sealed products such as medicines. For health or hygiene reasons, medicines intended for you personally are not suitable for return.
9.1 The information on the Onlineapotheek.co website is not intended as a substitute for expert medical advice. The information cannot be used for self-diagnosis and / or self-treatment.
9.2 You must be at least 18 years old to purchase medicines from our website.
9.3 All medicines you buy through this website are for personal use. The medicines cannot be resold or otherwise delivered to third parties.
9.4 Onlineapotheek.co does not accept any liability for damage that may arise from misuse of the medicines sold or from the information provided on the website.
9.5 As a customer, you understand and agree that you are responsible for compliance with your local regulations regarding the purchase, supply and use of medicines. Onlineapotheek.co cannot be held liable for medicines that have been seized due to import restrictions in your country of residence.
9.6 You agree to use any medicines you purchase from Onlineapotheek.co after prior medical advice.
9.7 Onlineapotheek.co cannot be held responsible for any delays due to late delivery of medicines from manufacturers or suppliers, as a result of delays by third parties such as holidays or other unforeseen circumstances.
9.8 Onlineapotheek.co reserves the right to change the prices of products without prior notice.
9.9 Onlineapotheek.co reserves the right to withdraw any product available for sale on its website without prior notice.
9.10 Onlineapotheek.co cannot be held responsible for price changes as a result of exchange rate fluctuations.
9.11 You understand that you cannot cancel an order once payment has been taken by the company.